Shipping & Returns

Shipping Policy

Welcome to the shipping policy. The majority of products include shipping only unless otherwise noted. The standard shipping package is a bubbled flat rate envelope up to a medium sized flat rate box. The free shipping is for the 48 continuous states in the United States only. If shipping where otherwise noted and/or internationally the calculation will be based on USPS or DHL. 

 Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed. We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues. If there is any shipping issue with your package , you must contact Customer Support within 90 days after it was placed.

RETURN POLICY

If you decide that an item isn't the right fit for you, we invite you to email us at returns@theeclecticboutique.com to process a return request. All returns must be sent back within 14 days from the date of delivery of an item.

 

* Please note that the 14 day timeframe starts when an item is delivered, not the order as a whole. If you order is arriving in multiple shipments, you may have different return windows.

 

* We welcome you to send back multiple returns in one package, as long as the return slips are all included. 

 

Refund Requirements:

  • To qualify for a refund, all items must be in the same condition in which you received them (New with Tags items must be returned with original tags attached)

  • All items are subject to a $1.99 restocking fee

  • Original shipping charge is not refunded when returning items

  • Final sale items are not returnable

  • You are responsible for return shipping unless other arrangements are made.

 

Orders shipped within the 48 contiguous United States:

  • The Eclectic Boutique will refund back to your account 5-7 days after The Eclectic Boutique  has received your return order, with the original payment (credit cards, PayPal, etc.) can take up to an additional 3-5 business days to be refunded.

  • Promotions and discounts will not be reimbursed

 

Orders shipped internationally or outside the contiguous 48 United States:

  • Refunds will be issued back to your original form of payment when order is received.

  • Email returns to obtain shipping address.

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